HN
HN N
1 reviews | Active since Oct 2009
12 Nov 2015, 11:46
Won't close the account
My husband has an RCS account through NWJ. He has asked them last month, October, to cancel his card because he won't be using it and the interest is exhorbitant nor does he want to pay the card fees for not using the card. They confirmed that his account will be closed but this month he is being billed R40 something.
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RCS's replyOfficial
13 Nov 2015, 10:47Hello consumerwatcher,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 Nov 2015, 10:47
Official
Hello consumerwatcher,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group