1 reviews | Active since Feb 2016
WITH HOLDING MY PAID UP LETTER AND EMPTY PROMISES
Good day<br> <br> I am so disgusted that a simple matter like mine has become such a problem!!!<br> I will never open an account with RCS ever again!!!! I have paid up my RCS account on the 16th of January 2016 and since then I have been waiting for my paid up letter!!! I phone them between 2 to 3 times a week but the RCS group is making empty promises for example telling me you'll receive your paid up letter within 48 hours I have been waiting 38 days now for my paid up letter that means with other words I have been waiting 912 HOURS FOR MY PAID UP LETTER!!!<br> <br> I PHONE, I EMAIL WITH NO RESPONSE!!!!!<br> <br> I HAVE EVEN REQUESTED MY TRANSUNION CREDIT REPORT AND NOTICED THEY HAVENT EVEN UPDATED MY ACCOUNT WITH THE CREDIT BUREAU!!!<br> <br> I also have a game account with RCS which I paid R4000 on my account I had to beg them for a statement!!! And my Game account is also not updated at the CREDIT BUREAU!!!<br> <br> I AM DISGUSTED!!!! WHEN I THINK OF THIS MATTER I WANT TO PUKE SO UPSET IT MAKES ME!!!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
