PX
Philasande X
1 reviews | Active since Dec 2021
07 Oct 2025, 16:07
WIcode refund
After being bounced from agent to agent, I was asked to contact the store where I purchased to find out about my WIcode refund and they verified the transaction was reversed but I’m yet to receive the funds back even though I forwarded the proof to your customer service email.
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RCS's replyOfficial
07 Oct 2025, 16:23 Good day Philasande,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,
RCS's reply07 Oct 2025, 16:23
Official
Good day Philasande,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards, RCS Group
Best regards,