GJ
G J

1 reviews | Active since May 2025

09 May 2025, 22:47

Wicode Credit Refund

Made a purchase using 2 wicodes, the purchase was unsuccessful however the money is no longer in my wallet. It was refunded by Mr. D through the YoyoGroup however it is not reflecting. Please correct and refund to my credit wallet ASAP

wiCode *** wiCode ***

THIS WAS MY LAST COMMS FROM YOYO GROUP ON BEHALF OF MR. D RE: REFUND

From: Siyabonga Ngubane (Yoyo) <*** Hi there, Please note your funds should reflect on your credit wallet (RCS) and not on the M. D app as funds had been affected from your RCS wallet You may enquire further with RCS in regards to the funds as they may be able to assist further Do keep contact if you have any questions and have a wonderful day further Best regards, Siyabonga Ngubane

Yoyo Service Desk

0
Replies (1)
RCS
RCS's reply12 May 2025, 15:48
Official
Good day G Jordaan, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards, RCS Group