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ettienne N

1 reviews | Active since Jan 2013

11 Aug 2015, 12:49

Why should I wait 20 days for my money

After a few years of paying RLDaly attorneys (Rcs attorneys) I requested yet another statement from RCS Or RL Daly. Rcs was prompt to reply that my account is now a R1000 in credit. I then sent a email to request that they check with there attorneys to make sure that there were no outstanding legal fees. I phoned the attorneys on Tuesday 11/08/2015 who informed me that the account was closed. I had to phone RCS again to sort this out.<br> After more emails i was informed that I will have to wait till the 21st of August as there payments gets done once a week. <br> <br> I wonder if this would have worked with them or their attorneys if I told them that my payments take a working week as I only process payments once a week. <br> <br> They are quick to sent threatening text messages, emails and phone calls to you and your family, not that quick when they owe you.<br> <br> RCS sort this out. You have your money no I want mine.

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Replies (1)
RCS
RCS's reply11 Aug 2015, 14:13
Official
Hello introuble,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group