WB
Wanda B

1 reviews | Active since Apr 2020

15 Apr 2020, 13:56

WHY IS THIS COMPANY STILL OPEN THEY SUCK

After employment loss i blocked my card i wanted to re opend it a year after and they turned me down so instead i just settled it seeing as i am not allowed to use it. So for 2 months now its been setteld but they still bill me for insurance on a card im not allowed to use. Try phonong ypu hold on for an hour someone picks up and put you on hold again.

0
Replies (3)
RCS
RCS's reply15 Apr 2020, 13:58
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


RCS
RCS's reply21 May 2020, 13:22
Official
 Good day 

 

We are pleased to inform you that your complaint has been resolved. 

 

Please accept our apologies for the inconvenience this may have caused you. 

 

I trust you find the above in order. 

 

Kind Regards, 

RCS CARDS 

WB
Wanda B's update02 Aug 2020, 23:57
Reviewer Update
Resolved thanks