1 reviews | Active since Apr 2012
Why has my credit been reversed
I bought something online at Superbalist.com and paid with my RCS Card, which I subsequently sent back and was "credited" for by RCS. On Saturday I tried to buy again on my RCS card and discovered that the "credit" had been subsequently reversed. I have just spent 18 minutes on the phone with the RCS call centre which can not give me an answer as to why the R549 which was "credited" on my account is now showing as a purchase which means it was reversed and they expect me to pay for goods sent back. I need this resolved ASAP
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS