HVdH
Heleen Van den Heuvel

1 reviews | Active since Aug 2014

29 Nov 2016, 16:27

Where did the money go?????

<p>RCS granted me a loan of R55000 to buy a vehicle cash. The money was apparently paid into my bank account on 23 November 2016. The money does not reflect in my account even today and RCS can't send me proof that it was paid in??? I have made numerous phone calls to RCS to confirm bank account details. Please could you assist as I am not getting any joy or help from RCS. </p>

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Replies (2)
RCS
RCS's reply30 Nov 2016, 09:16
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply05 Dec 2016, 16:13
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS