Where are my payments going?

Item: RCS
Rating: 1
Author: Tienie P

Can someone please help me understand how this makes sense?

I make a payment arrangement. I make the payment of the amount agreed upon. I promptly start receiving calls and sms's threatening me with legal action.

Why are my payments being disregarded? Where are my payments going? Are they even going into my account?

Helpful (0)

Replies (2)

RCS's replyOfficial

21 Apr 2021, 09:19

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS's reply21 Apr 2021, 09:19

Official

RCS's replyOfficial

09 Jun 2021, 13:15

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply09 Jun 2021, 13:15

Official