WHAT'S THE POINT?????RCS ***** LINE NOT 24HRS

What is the point of having a ***** line that isn't 24 hours?????

I have only just picked up a few minutes ago, 3 seperate transactions going through my MAKRO credit card AT AN ENGEN of all places, all after 11pm on 1 March 2019 and I have just tried to phone two numbers on the RCS website and the number on the SMS notification to report the ***** and wanted to put a hold on my card, but your "offices are now closed" how the hell are you meant to report ***** AT ANY TIME AND PUT A STOP ON YOUR CARD before anymore transctions go off??? IF THE ***** LINE KEEPS ***OFFICE***HOURS??????????????

And how the hell did they manage to use my card details WITHOUT ***MY*** **PHYSICAL** I.D. BOOK OR DRIVER'S LICENCE, OR THE ACTUAL CREDIT CARD, ALL 3 OF WHICH ARE IN MY POSESSION???? YOU HAVE TO PRESENT YOUR ***PHYSICAL I.D.*** WITH EACH MAKRO CARD PURCHASE????? And **YOU HAVE TO BE PHYSICALLY PRESENT, WITH SAID I.D.** TO MAKE PURCHASE!!

I will not be held liable for the 1 March 2019 ********** transactions, and I will not pay for anything after that! What the hell are we paying all these admin and other fees for????