LM
Lentsho M

1 reviews | Active since Oct 2012

15 May 2021, 12:12

What kind of a company is this?

After going into debt administration in 2019, they sent my account to Consumer Friend. A couple of months later I paid up their account, and Consumer Friend sent me a paid-up letter. Meanwhile my credit profile continued to say I am many months behind, despite the settlement. I finally got out of debt review two months ago. But, it now seems they have retrieved my account from Consumer Friend, and immediately sent it to VVM for collection of an amount that I don't know where it comes from.

On the other hand they decided to reopen my Game and Edgars accounts without my knowledge or consent, after they were closed during my debt administration. What kind of a company is this?

0
Replies (2)
RCS
RCS's reply15 May 2021, 12:37
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


RCS
RCS's reply02 Jul 2021, 12:00
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS