What happened to efficient service delivery?
I app**** for a card online, I was told that it would take up to 48hrs. I sent in my application on the 26th October 2017, today 30th, I sent a Facebook message asking whats happening. They asked if I sent all my docs, which I did twice. They said they forwarding my details through to Accounts Department and I will receive a call, which I am still waiting for!. I am strongly considering taking my business elsewhere as surely these people lack efficient service delivery!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group