1 reviews | Active since Jul 2016

17 Feb 2017, 20:38

what **************** is this????

<p>Had i took a revolving loan????NO NOT AT ALL.</p> <p>So why would i call to get a settlement amount and still continue paying for this account?</p> <p>Settlement means<span style="color: #222222; font-family: Roboto-Regular, HelveticaNeue, Arial, sans-serif; line-height: 20px; background-color: #ffffff;"> </span><span style="color: #222222; font-family: Roboto-Regular, HelveticaNeue, Arial, sans-serif; line-height: 20px; background-color: #ffffff;">an amount of money that someone receives as part of such an</span><span style="color: #222222; font-family: Roboto-Regular, HelveticaNeue, Arial, sans-serif; line-height: 20px; background-color: #ffffff;"> agreemwnt.</span></p> <p><span style="color: #222222; font-family: Roboto-Regular, HelveticaNeue, Arial, sans-serif; line-height: 20px; background-color: #ffffff;">so hence rcs has received that money on the 02feb2017 a sum of R5738-58.whats the R60 debit order for???</span></p>

0
Replies (5)
RCS
RCS's reply20 Feb 2017, 11:31
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

's update02 Mar 2017, 18:17
Reviewer Update

Have been requesting a paid up letter which seems very difficult to send.

RCS
RCS's reply03 Mar 2017, 15:19
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,

's update25 Apr 2017, 22:28
Reviewer Update

Dear Rcs client service pls STOP disturbing my peace wth silly phone calls at my work n stupid smses for your own mistake n uns****ed staff telling me its a system faukt that a loan paid up 2mnths ago is still showing as opened on your side.systems are man made machines n are operated by man too,for a call centre to tell me its a system error a loan i hv settled is still opened yet u still calling me n demanding a payment its very unproffessiinal.n i am getting sick of this

RCS
RCS's reply05 May 2017, 15:56
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,