WHAT an Outstanding Performance from an employee

I wrote a review about rcs and rcs makro that failed to respond to my claim due to the covid 19. My case was handled by Mrs Cindy Swartz. From the first moment i received an email that she will be handling the case i was almost immediatly phoned by her. She asked me docs she needed and after i send them she will phone and say she had received them and explain to me the next step. She was a STAR to work with not just did she sort my claim out in a couple of days but she would go step by step with me as the claim was processed. I believe Mrs Swartz is an asset to your company and she has outstanding client relations. Just a pity there aint more of her around. From my side i would like to share my appreciation on how she did the claim. Thank you very much Mrs Cindy Swartz.