RA
Ramana A

1 reviews | Active since Jul 2025

04 Jul 2025, 14:57

Went into store to receive my card, but it was a very annoying experience with the people on the other end

Went into store to receive my card, but it was a very annoying experience with the people on the other end. It seemed like the staff in the call centre were not really experience. Transferring me to 4 different people. Not good

0
Replies (1)
RCS
RCS's reply07 Jul 2025, 13:00
Official
Good day Ramana,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards,
RCS Group