WC
Wendy C
1 reviews | Active since Jan 2013
12 Jun 2020, 14:26
Wendy
I submitted RCS Loss of income claim two months ago. They confirmed that all required documentation had been received. I am still getting calls from accounts department requesting payment and am now in arrears, there is no communication between their departments. Why has the claim not been processed and a confirmation sent to me?
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Replies (2)
RCS's replyOfficial
12 Jun 2020, 14:42Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Jun 2020, 14:42
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
WC
Wendy C's updateReviewer Update
19 Jun 2020, 11:56This has been escalated numerous times, STILL WAITING for the claim to be processed.
WC
Wendy C's update19 Jun 2020, 11:56
Reviewer Update
This has been escalated numerous times, STILL WAITING for the claim to be processed.