mM
matsie M

1 reviews | Active since May 2015

28 Aug 2023, 18:49

Well done Nokukhanya (call Centre)

I would like to compliment Nokukhanya from customer care services, I have been calling countless times without getting any assistance. Nokukhanya displayed the true meaning of customer service. She was patient, diligent and understanding. She is a gem for the company and should be treated as such. I called in at 17:28 and the call was 28min 4sec long however her tone and etiquette never faulted. I can never thank her enough. She should train the others on how a customer is treated.

0
Replies (1)
RCS
RCS's reply29 Aug 2023, 10:30
Official
Hi Matsie, thank you for taking the time to share this, so glad you have had a good experience.