VR
Vusi R

1 reviews | Active since Dec 2016

08 Dec 2016, 16:53

Weeks of waiting and still no refund!

<p>I've called emailled and submited all required documents and after weeks of waiting and calling I still dont have my refund!!!!!!!! </p>

0
Replies (3)
RCS
RCS's reply08 Dec 2016, 16:55
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

VR
Vusi R's update08 Dec 2016, 17:17
Reviewer Update

Whats the point of calling your customer service when there's no one able to really assist clients, I've waited time waiting on your phones and waisted airtime while being kept holding on the line!

Your service is really really really poor. Sucks that your business relies on milking people for their money!!!!!

RCS
RCS's reply13 Dec 2016, 08:19
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS