Watch out for RCS ****

So for than a month now I have been trying to get an account statement from 1 April 2019 till date. After several mails, after contacting credit ombudsman, I got 2 calls, one was too pay my account just to bring you up to speed my account was at R0.00, I bought shoes for R799.00, I paid R400, I paid R350, I paid R150, this is R900 in total, so far I have only gotten threatening sms's from Edgars and harassing me with 3 sms's per hour. So I asked to speak to a supervisor, Supervisor ensured me they will send it by Monday 21 September 2020, by latest Wednesday 23 September 2020. The second call was to supposedly sort out my account, which in return also lead to more empty promises? What kind of establishment is RCS that won't respond to clients that actually pay accounts due to your negligence my credit score is now suffering, due to your lazy staff you have wasted so much of my time during these times that I could have spend making money , no now I have to sort out the mess you made, and guess what ? Till date you cant even send me a statement ? Know why ? Because you know you messed up, now you are avoiding me and your representatives are feeding me lies and empty promises. Just this afternoon I got yet another sms stating I need to pay R306.85 ? When are you going to call me and short this out ? 3 days to get a statement is the same ******* as your service and fees! Whomever is reading this do yourself the favor and never use RCS. This is not my first encounter with them with they not knowing what is going on and the customer must pay! Delivery and Read receipts from the CEO Regan Adams , not a single thing has happened just more RCS lies and empty promises.