RM
Ryanne M

1 reviews | Active since Oct 2010

18 May 2022, 17:48

Waste of time!

I’ve been trying for nearly a year to get a prescription letter without any success. By law you have to furnish me with such!

0
Replies (2)
RCS
RCS's reply20 May 2022, 08:15
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RM
Ryanne M's update20 May 2022, 08:20
Reviewer Update
I’ve not received a call or mail.

Prescription is a defence in law that can be raised should there be no payment, express or tacit acknowledgement of debt for an uninterrupted period of 3 years in respect of personal debt. Often a detailed factual investigation may be required in order to ascertain whether there has been an acknowledgment of the debt. As such, each case needs to be adjudicated on the specific facts applicable, with only a competent court of law, in the absence of an agreement, having the authority to pronounce that a debt has prescribed.
Amendments to the National Credit Act specify certain requirements when potentially prescribed debt is being collected on. This in practice requires a debt collector to ensure that a debtor is aware of the defence of prescription when attempting to collect on a potentially prescribed debt.

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