vvdm
vicky van der merwe

1 reviews | Active since Mar 2009

22 Feb 2016, 09:10

Waiting for my refund for 3 weeks.

i did a readvance loan. my installment was still taken off. even though the loan was settled in full. i phoned in to query it. i was told i had to get a bank statement , was only able to get statement last week . sent through and i am still awaiting my refund of R1988.00 this really sucks. i want my money. please refund today.

0
Replies (1)
RCS
RCS's reply24 Feb 2016, 08:34
Official
Hello vic01,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group