Vry poor customer service!

<p><br /> <br /> <br /> <br /> <br /> <br />Feb 17, 2017<br />2 months ago<br />RCS<br />1.6<br />Financial Services<br /> <br />what **************** is this????<br />by Thuliem1 14<br />Had i took a revolving loan????NO NOT AT ALL.</p> <p>So why would i call to get a settlement amount and still continue paying for this account?</p> <p>Settlement means an amount of money that someone receives as part of such an agreemwnt.</p> <p>so hence rcs has received that money on the 02feb2017 a sum of R5738-58.whats the R60 debit order for???</p> <p>Share<br />Follow<br />Like this review</p> <p>Request Help<br />Supercharge<br />Convert<br />Official business reply:<br />Feb 20, 2017<br />2 months ago<br />Good day</p> <p> </p> <p>We herewith acknowledge receipt of your complaint.</p> <p> </p> <p>We have escalated your complaint to the relevant department for further assistance.</p> <p> </p> <p>Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ********** <p> </p> <p>Kind Regards</p> <p>RCS Group</p> <p> <br /> <br />Thuliem1 rep****:<br />Mar 2, 2017<br />1 month ago<br />Have been requesting a paid up letter which seems very difficult to send.<br /> <br />Official business reply:<br />Mar 3, 2017<br />1 month ago<br />Good day</p> <p> </p> <p>We are pleased to inform you that your complaint has been resolved.</p> <p> </p> <p>Please accept our apologies for the inconvenience this may have caused you.</p> <p> </p> <p>We trust you find the above in order.</p> <p> </p> <p>Kind Regards,</p> <p>RCS CARDS</p> <p> <br /> <br /><br />Dear Rcs client service pls STOP disturbing my peace wth silly phone calls at my work n stupid smses for your own mistake n uns****ed staff telling me its a system fault that a loan paid up 2mnths ago is still showing as opened on your side.systems are man made machines n are operated by man too,for a call centre agent to tell me its a system error a loan i hv settled is still opened yet u still calling me n demanding a payment its very unproffessional.n i am getting sick of this.and i dnt even want the marketing e-mails from u.<br /> <br /><br /></p>