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KS
King S

1 reviews | Active since Apr 2021

17 Jul 2023, 14:57

Very unhappy with service

Very poor service from RCS. Allocations departments is horrible and the consultant I spoke to was very unprofessional.

0
Replies (6)
RCS
RCS's reply17 Jul 2023, 15:02
Official
Good day
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Kind Regards
Victor 
RCS
RCS's reply17 Jul 2023, 15:41
Official
Hi King Thobeka. My name is Victor. Sounds like a frustrating experience. Let me help you get to the bottom of this.
RCS
RCS's reply17 Jul 2023, 15:41
Official
I will investigate and once I have an update, I will contact you via the details that you ave provided here.
RCS
RCS's reply17 Jul 2023, 16:08
Official
Hi King Thobeka I'm pleased that we were able to resolve this issue for you. Once again sincere apologies for the inconvenience caused. If you are satisfied that we have successfully resolved this for you, please consider updating your star rating here.
Kind regards
Victor
KS
King S's update18 Jul 2023, 08:48
Reviewer Update
Thank you Victor and RCS for your speedy investigation and turnaround to this query. 10 out of 10. I will write a positive review. Your assistance was really appreciated.
RCS
RCS's reply18 Jul 2023, 08:55
Official
 | Hi King Thobeka Sabela, you've made our day!  So glad you have had a good experience.