Very unhappy customer

My account was used **********ly whereby goods in excess of R 11 000 was bought at the Game store. I reported the matter to the RCS and still to date nothing has been done to resolve issue at hand. I have send all the relevant docs that were required but to date no update or any sign of resolving the issue.

My bank account is being debited every month for a this incurred debt that am not benefiting at all. Unfortunately cannot stop this debit in fear of being blacklisted. I am very furious and will never buy from Game in future.