DT
Danie T

1 reviews | Active since Feb 2018

12 Feb 2018, 17:41

Very poor service

I moved from one bank to another and have been trying to get RCS to move my debit order since the beginning of January and still no one has done nothing from their side to assist me in doing so. Each time you phone you only get that all the callers are busy. Most useless personal and company ever.

0
Replies (2)
RCS
RCS's reply21 Feb 2018, 17:19
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply22 Feb 2018, 09:43
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,