Very poor service

<p>On the 12th of January 2016 I signed up for a 6 month interest free account with RCS Coricraft. I purchased a couch using the card and requested a 6 month interest free payment plan. 6 months later (02 June 16) I enquired about my balance and I was told that I was not on a 6 month interest free plan, but a revolving plan. I was extremely upset with this response, but I put it on myself for not ensuring that the Coricraft sales person knew what they were doing. I then changed my payment plan to a 6 month interest free plan on June 02, 2016 only to realise that the plan had not been changed a month later (02 July 2016). The excuse that I received from the consultant was that the transaction was not yet processed. I was then told that the accounts department handling the transaction did not receive the request that was sent on 02 June 2016.</p> <p>This is unacceptable service.</p>