Very Poor Service

Rcs is the worst by far call centre. I am trying for the last 3 days to get through to them by telephone. They put you through 5 different options and then they put you on hold for 20 minutes at a time with no respect for your airtime. I am still trying to get through via email and telephone and nothing so far. ..... it is so frustrating that you cant get hold of such a huge company. Maybe I must skip a few payments.... or not because it's not their ITC affected.