Very Poor Customer service & No Response

Due to a unforeseen incident I was left financially stranded , <br> <br> I short paid my RCS card by R380 and my Builders Card by R40<br> <br> All the other RCS group accounts were paid in full instalment that was due <br> <br> Not forgetting my Game account were I made a double payment <br> <br> I sent in a contact request message me via the RCS website and to date I am still awaiting for a reply <br> <br> Two days later I get a lady from the collections department hounding me <br> <br> When I paid extra the previous months no one bothered but when I short pay you once then I get treated like dirt <br> <br> This is not customer service and I am disappointed to be associated with a company that treats its customers like this <br> <br> Also why is this month instalments being demanded 2 weeks before it is due ?