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JM
Johan M

1 reviews | Active since Jul 2018

10 Jan 2019, 18:54

Very Frustrated ?

Im so very very frustrated of this RCS group!!!!?... Reason for this I've been struggling just to get a statement its been months that im struggling to get just a statement... I called like a hundred times but all i get is n ringing telephone no one is bothered to get to the telephone but they expect to get their Payment every month... I'm working on a budget i cant wait for a suprice every month when the debit goes off... I want my statement... I'm so full of this ****!!! ?

0
Replies (4)
RCS
RCS's reply14 Jan 2019, 14:27
Official
Good day 
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind RegardsRCS Group

Best regards,

RCS
RCS's reply14 Jan 2019, 14:32
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS

Best regards,

JM
Johan M's update14 Jan 2019, 14:40
Reviewer Update
Good day Thank you for responding on the review. I saw you sended me the statement of my very first Payment which its okay wit what i actually want is last months statement and this months one... Can you assist me with that please... Like i said i want a statement every following month... Thank you
RCS
RCS's reply15 Jan 2019, 16:05
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS

Best regards,