TD
Thandeka D

1 reviews | Active since Jun 2015

14 May 2016, 10:23

Very Dissapointed with RCS

<p>Why on earth will I be sent 20 sms's and massages notifying me that my application was approved and 5 days later it's declined?</p>

0
Replies (3)
RCS
RCS's reply14 May 2016, 10:33
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
RCS
RCS's reply17 May 2016, 12:04
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

TD
Thandeka D's update18 May 2016, 11:05
Reviewer Update

Thank you for resolving my problem and sorting out the confusion. Imaan your customer service is exceptional keep it up