JZ
Jennifer Z
1 reviews | Active since Mar 2021
13 Mar 2021, 08:36
Very bad service from RCS
RCL i app**** for the rcs insurance claim due to loss of income. They havent paid yet even after submitting all the necessary documents in December 2020. They dont confirm my retrenchment with employer. I can get hold of my previous employer HR perfectly except them.
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Replies (2)
RCS's replyOfficial
13 Mar 2021, 09:11Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply13 Mar 2021, 09:11
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
JZ
Jennifer Z's updateReviewer Update
23 Mar 2021, 19:54Your department has not contacted me.
Ive contactedyour customer service department multiple times before,no one rep****to my emails on calls im told they haven't confirmed the retrenchment with employer since Dec 2020
Ive contactedyour customer service department multiple times before,no one rep****to my emails on calls im told they haven't confirmed the retrenchment with employer since Dec 2020
JZ
Jennifer Z's update23 Mar 2021, 19:54
Reviewer Update
Your department has not contacted me.
Ive contactedyour customer service department multiple times before,no one rep****to my emails on calls im told they haven't confirmed the retrenchment with employer since Dec 2020
Ive contactedyour customer service department multiple times before,no one rep****to my emails on calls im told they haven't confirmed the retrenchment with employer since Dec 2020