Very Bad service

Item: RCS
Rating: 1
Author: Thulane P

I have been contacting RCS ***** department for the whole month phoning and emailing them. I was promised to be contacted back and nothing happened. I really need my name to be cleared with the SAFPS because a lot is at stake here. I was even told by SAFPS to contact either Alroy or Junaid but I have not had any luck.

Helpful (0)

Replies (2)

RCS's replyOfficial

29 Jul 2021, 16:14

Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group

RCS's reply29 Jul 2021, 16:14

Official

RCS's replyOfficial

01 Sept 2021, 14:01

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply01 Sept 2021, 14:01

Official