VERY BAD, NO PATHETIC CUSTOMER SERVICE

This is now the second time that this company treats me like a ********, *********, imposter and *****. For a second time they blocked my card, although I have kept my part of our agreement. This is maybe the price one has to pay, for paying your account on time at this company . As stated before, my card was blocked, for reasons unknown to me. On enquiring on the reason, for their action, I had to proof myself to them, by submitting a copy of my ID and 3 sample signatures. This to me is a cry for *****. Why must I declare myself to this company for a second time? In this day and age, while cyber crimes are as high as the petrol price. All I asked was a simple answer. Why didn't they asked for identification, when I made payments into this account. So you can pay, but not use. I hope that I'm singled out as a *********, and not other consumers as well.