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Nico A

1 reviews | Active since Mar 2013

03 Oct 2019, 08:40

Very bad custumer service

I am very disgusted with the service me and my wife recieved, did a cash transfer to our bank account and they said because the RCS is on her name and the bank account is on my name the do not want to transfer the money, this is very bad service we always pay our account on time never late with payment but they dont even want to assist us,

0
Replies (2)
RCS
RCS's reply03 Oct 2019, 10:22
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards,RCS GROUP

Best regards,

RCS
RCS's reply03 Oct 2019, 10:27
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

We trust you find the above in order. 

Kind Regards, RCS GROUP

Best regards,