JF
Janko F
1 reviews | Active since Aug 2020
20 Jan 2021, 18:56
Very bad customer service
I have had my Jet account for around 5 years and have never missed a payment. I am trying to close my account but nobody responds to my emails. I contacted the customer care and asked them to please send me a summary so that i can pay the account in full so that they can close it but they never come back to me. This is unacceptable
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RCS's replyOfficial
21 Jan 2021, 11:19Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Jan 2021, 11:19
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group