DS
Daniel S
1 reviews | Active since Feb 2016
17 Feb 2016, 08:25
Very Bad Customer Service
Rcs had send me an email where they gave me the opportunity to apply for an RCS card. So I filled in the application form send it back to them with my 3 payslips and copy of my ID document. Moments after I've send them all my details I receive an email and sms that said my application has been approved. So the time goes never heard anything from them again and I've then app**** 5x times after that but still no feed back. Yesterday 16/02/2016 17H50 I phoned them and now they tell me I don't qualify for the card???.
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RCS's replyOfficial
22 Feb 2016, 14:05Hello DanielSonnekus,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Feb 2016, 14:05
Official
Hello DanielSonnekus,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group