Very Annoying, Pathetic Service

I have been calling since last year Jan requesting to be on a 6 months plan instead of 12 ‘lol the avoiding interests as the store stated that they are unable to do that on their system. I spoke to the consultant over the phone in Jan reactivating my account after I settled it, I also advised her to put me on 6 months plan and she confirmed, I went to CNA to purchase stationary when the statement comes back there were notereste billed, I then disputed them I was not it was fixed and credited even today it’s the same thing, June/July 202 I spent about R500 of my airtime being sent from pillar to post requesting for a manager, during the wee o now I called I was dropped twice over my ears and agent told me that Superiors knocks off at 15:00. I really don’t know what to do than to find the Call Centre Offices and raise my issues there, I will travel even if it’s far from me, I also wanna. One with media where they will be televising this issue. I am unhappy, I need arrears to be remove on my account from day one. I don’t think I will refer anyone to RCS.