Very annoying

Item: RCS
Rating: 1
Author: Jermaine B

To whom it may concern (if any concern is given)!!!!!!!!!!!!!!!!!!

I would like to knw wat is the way forward from here as I am very disappointed in the manner you guys do business its been a few weeks nw that I phoned in to have a block on my card REMOVED, sent through the nessesery documents and was told that an insurance agent will call me BACK, STILL WAITING. PLEASE CAN SOMEONE CALL ME BACK

Helpful (0)

Replies (3)

RCS's replyOfficial

28 Oct 2020, 10:42

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply28 Oct 2020, 10:42

Official

Jermaine B's updateReviewer Update

28 Oct 2020, 13:57

Same reply like the last one

Jermaine B's update28 Oct 2020, 13:57

Reviewer Update

Same reply like the last one

RCS's replyOfficial

05 Nov 2020, 16:27

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply05 Nov 2020, 16:27

Official