Useless service at RCS / Game

I had ***** done on my account. I enquired as too how this was to happen as you need to sign to do a purchase, so how it went through , i dont know. I submitted the dispute form and all information available. I was told it would take up too 21 working days. The dispute was lodged on the 22 August (Took the paper work in)

Didnt hear anything , followed up over the 3 weeks and told it reached the dispute department.

I get a sms today telling me its received and will take up too 21 working days?! Ive already waited 3 weeks. I phoned RCS and they tell me sorry for the convenience.

I need to buy a health watch for my vitality and they wont let me as there is a dispute. Now I have to wait an additional 21 working days ,before I can get the watch which put me a month behind again with regards to vitality.

So over it, that once this investigation is completed, im closing all my RCS accounts and im done with them.