1 reviews | Active since May 2016

16 Jan 2017, 18:53

Useless Service

<p>I app**** for credit through RCS which I have had an account with before and Paid it very well ... They now tell me I cant have credit because I dont have credit they cant give me and account because I have no accounts ? I had this same issue the last time and when I called their call centre they said someone would call me back and yet no one has called me back this is after I had to contact them as they could not even send me a sms telling me a that my application has been logged never mind denied TOTALLY PATHETIC AND USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
RCS
RCS's reply17 Jan 2017, 18:19
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,