gB
gideon B
1 reviews | Active since Oct 2011
15 Oct 2018, 13:24
Useless RCS
Due to me being retrenched i submitted CPP claims on my RCS accounts. AFter 6 weeks i followed up on my claims because i had no response from RCS. I again submitted the "missing" documents which apparantly were not received by them although all documents were submitted in one email. Now ten weeks later i still get called by RCS regarding my non payment but still there are zero response from my CPP claims.
How long is this going to take?
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
17 Oct 2018, 09:27Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply17 Oct 2018, 09:27
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
22 Oct 2018, 12:02Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply22 Oct 2018, 12:02
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,