JL
Jonathan L
1 reviews | Active since Aug 2019
02 Sept 2022, 13:00
Useless
All I need is an statement and reference number so I can pay this off there was ***** on my account I emailed them and two months later I had to email them to ask for feedback I send an email they don't answer it properly useless
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Replies (2)
RCS's replyOfficial
07 Sept 2022, 10:00Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's reply07 Sept 2022, 10:00
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
JL
Jonathan L's updateReviewer Update
07 Sept 2022, 19:10Still waiting for a reply it can't be that hard really to gwt a statement of what I owe I have be a client relationship manager for the biggest medical aid in south africa if I got a complaint it would have been sorted in less than a day
JL
Jonathan L's update07 Sept 2022, 19:10
Reviewer Update
Still waiting for a reply it can't be that hard really to gwt a statement of what I owe I have be a client relationship manager for the biggest medical aid in south africa if I got a complaint it would have been sorted in less than a day