SD
Sabelo D

1 reviews | Active since Feb 2015

09 Nov 2024, 13:28

Useless, everytime you have to purchase you have to call and request permission to use the game card, imagine the embarrassment on the till card declining and have to stop the whole queue to request permission

Useless, everytime you have to purchase you have to call and request permission to use the game card, imagine the embarrassment on the till card declining and have to stop the whole queue to request permission. Can't even register on the app because you are forced to have a smart card otherwise you cannot be verified and as such no access to the app.

0
Replies (2)
RCS
RCS's reply09 Nov 2024, 13:37
Official
 
Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 


Kind Regards 
RCS Group 
RCS
RCS's reply09 Nov 2024, 14:44
Official
Good day Sabelo Dlozi, thanks again for being in contact and for your patience.
We tried to make contact with you, however your cellphone is ringing twice then divert to voicemail.
We have sent you an email.
Please let us know if you need any further assistance.