RF
Ruben F
1 reviews | Active since May 2019
19 Jul 2020, 12:58
Useless customer service.
RCS has once again shown that they have NO customer service.
I have settled my account and I have asked multiple times to remove my RCS credit option on my Smartshopper account.
I will not pay a single cent for any fees.
Please remove my RCS credit option IMMEDIATELY!!!!!!
Paying for a service that you do not receive is *****! Stop billing me. I will not shop at Pick n Pay again because of this continuing bad service!!!
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
19 Jul 2020, 13:51Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply19 Jul 2020, 13:51
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
14 Sept 2020, 10:50Good day
We are pleased to inform you that your complaint has been resolved.
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
RCS's reply14 Sept 2020, 10:50
Official
Good day
We are pleased to inform you that your complaint has been resolved.
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS