Useless admin work by RCS, disgusting

Item: RCS
Rating: 1
Author: pole S

I made a payment of R1350 on the 8th of march 2021 and paid amount of R1300 on the 29th of March 2021,they are saying they don't see payment of the 8th,asked me to send proof of payment of which I did,I send it 5 times but still they can't help,now they put my account on arrears,it's 2 months now,they call everyday day demanding,

Helpful (0)

Replies (2)

RCS's replyOfficial

21 Apr 2021, 09:20

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,

RCS's reply21 Apr 2021, 09:20

Official

Best regards,

RCS's replyOfficial

14 Jun 2021, 16:37

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS

Best regards,

RCS's reply14 Jun 2021, 16:37

Official

Best regards,