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Naiym A
1 reviews | Active since Jul 2020
29 Dec 2021, 14:59
USELESS
our card was blocked for a high purchase online so why do you guy partner with people that sell goods online? tried to get hold of the ***** department was holding for 30 minutes from my cell phone its 2021 going to 2022 if we cant buy online then dont partner with stores that has online specials..........card still not active so how must we do shopping USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
29 Dec 2021, 18:05 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply29 Dec 2021, 18:05
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
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Naiym A's updateReviewer Update
30 Dec 2021, 11:09It's almost 24 hours still no call or email do you guys even know what does escalated mean??? I dunno what Mickey Mouse operation you guys are running but if this is not resolved today then tomorrow I'm driving to Game Cresta I'm returning the card and canceling this B***$*IT account.
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Naiym A's update30 Dec 2021, 11:09
Reviewer Update
It's almost 24 hours still no call or email do you guys even know what does escalated mean??? I dunno what Mickey Mouse operation you guys are running but if this is not resolved today then tomorrow I'm driving to Game Cresta I'm returning the card and canceling this B***$*IT account.
RCS's replyOfficial
31 Dec 2021, 10:17 Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
RCS's reply31 Dec 2021, 10:17
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS