DW
Dieter W

1 reviews | Active since Sept 2017

04 Dec 2017, 16:25

Useless

Well, where do I start. I mean, besides the whole being a bunch of con-artists and adding so many hidden costs to each purchase that everything ends up costing you double, that's without the interest.

But they want you to pay your accounts on time, yet when I go into the Cape Union Mart to pay my account, they tell me RCS is offline. Then, I try pay on the online RCS Cards portal, it doesn't recognize my card or account number. So I try eft them, but there are not banking details anywhere on their invoice.

I try contact them to get such banking details, and I keep getting the same copy-paste response telling me to use the online portal.

I've already advised a few people I know against getting an RCS card or an account with any company that uses and RCS base accounts system and will continue to do so.

0
Replies (2)
RCS
RCS's reply06 Dec 2017, 09:00
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply06 Dec 2017, 09:05
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,