WJ
Wynand J

1 reviews | Active since Nov 2018

12 Mar 2025, 08:19

Useless

Customer service is up to nothing.

Dealt with them over the phone for more than 2 hours because my PIN cannot be reset/set on my new card. Keep getting put through to another department were it seems like no one knows what they are doing. Keep getting promised calls backs with no call back ever happening. Worst I have ever dealt with for my Jet account

0
Replies (1)
RCS
RCS's reply12 Mar 2025, 08:23
Official
 Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 



Kind Regards RCS Group