rR
rashid R
1 reviews | Active since Jun 2013
21 Apr 2021, 08:35
Unsatisfactory service
I have made a payment to Rca CARD from my banking app which went through successfully on 10 March 2021 and Rcs is still unable to confirm payment made. I did email Rcs, but they requesting bank detail statement. I have this so far from Absa: Institution *** Bank Account :number *** (Rcs) Ref at RCS is above account number My *** Beneficiary ref: Rashid Ramzan Account holders name: Rashid Ramzan My cell no: ***
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RCS's replyOfficial
21 Apr 2021, 09:21Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Apr 2021, 09:21
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group