Unsatisfactory Service

Good day, I app**** for a RCS credit card on Friday, 30 November 2018. I uploaded all relevant documents on the app, I also emailed all documentation required. I was told that I would receive feedback within 48 hours. I called the call center today on ********** 727 and I was told that 2 of my payslips are still outstanding. I advised the agent to check again as I uploaded and emailed all of my documents and then she advised that she received it. Now my application is pending once more and I was told that I would still need to wait for the TAT. Can someone please assist with my application? Thanks N Baulraj - ********** 154